Your contentment is paramount at The Christer, and we strive to ensure your purchasing process is smooth. Familiarize yourself with our return guidelines detailed below.

Time Frame:

You possess a 14-day window from receipt of your purchase to commence a return.

Product Conditions:

Your items must be unutilized, in original packaging, and in the initial condition for returns.

How to Initiate a Return:

Should you wish to return an item, reach out to our customer service at contactthechrister@gmail.com or use our contact page within the 14-day timeframe. Include in your message the order reference, item name, and reason for return.

Return Authorization:

Follow the guidance of our support team for return authorization. Do not send the item back without this confirmation.

Return Shipping:

The return shipping cost is your responsibility. Use a trackable service for the item's return.

Refund Process:

Upon receipt and condition verification of the item, we will process your refund to the original method of payment within seven business days.

Non-Returnable Items:

Some items are not eligible for return, such as:

• Personalized or customized items
• Gift cards

Damaged or Defective Items:

For any damaged or defective items, contact our support team immediately for a resolution.

Restocking Fee:

Returns not meeting our criteria or not in original condition may be subject to a restocking fee.

Exchanges:

We currently do not offer direct exchanges. For a different item, process a return and place a new order please.

Contact:

For questions about our refund policy, contact us at contactthechrister@gmail.com or visit our Contact page.

We value your business and are here to help with your return needs. Thank you for shopping at The Christer.