Shipping Information
Appreciation for choosing The Christer! We're dedicated to enhancing your shopping journey. Below are our dispatch details for an effortless receiving experience.
Order Processing Times
Post-purchase, we typically prepare your order within 2-4 working days. Post-preparation, a confirmation with shipment tracking details will be emailed to you.
Shipping Times
- USA: 7-12 Calendar Days
- UK: 6-11 Calendar Days
- Canada: 9-18 Calendar Days
- Australia: 8-15 Calendar Days
- New Zealand: 7-14 Calendar Days
- UAE: 7-14 Calendar Days
- Malaysia: 7-11 Calendar Days
- Singapore: 5-7 Calendar Days
- Hong Kong: 5-7 Calendar Days
- Philippines: 7-14 Calendar Days
- Japan: 5-10 Calendar Days
- Mexico: 7-15 Calendar Days
- Thailand: 7-15 Calendar Days
Shipment Tracking
Within 2-4 working days of ordering, a tracking code will be provided. Track your parcel's progress through our website's tracking feature or on platforms like 17Track.net.
VAT & Import Duties
For customers outside the European Union, we do not collect VAT or import duties in advance (duty unpaid / untaxed). If you reside outside the EU, you are responsible for any potential Value Added Taxes (VAT) or import duties, including processing fees. EU customers will have VAT collected beforehand at the rate of the destination country.
Delays
Unpredictable events, from natural calamities to carrier delays, may occasionally prolong delivery. Your patience in these instances is greatly valued.
Wrong Delivery Address
Ensure your shipping details are correct when ordering. If an error occurs, immediately notify our customer support. While we strive to rectify shipping details post-dispatch, alterations aren't guaranteed. If needed, consider a new order.
Secure Delivery Address
Choose a secure location, like your residence or office, for deliveries. We are not responsible for theft at unsecured locations or in areas prone to crime.
Contact
For order-related questions, email us at contactthechrister@gmail.com or visit our website's Contact page.
Thank you for trusting The Christer. We are excited to provide you with top-notch products and service. Enjoy your shopping experience!